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Already Working as an Independent Contractor?

Join FBI Travel for a career upgrade

Co-working in the Office

FBI Travel has partnered with independent contractors (ICs) for over 25 years. Many of our ICs join us because they’re frustrated by working with large organisations that either don’t care or don’t offer real support, flexibility and independence. 

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Partner with FBI Travel and you’ll be able to leverage our reputation, expand your network and maximise your earning potential. Among other things, our ICs enjoy:

  • Access to the Virtuoso Luxury Network

  • Support from our in-house accounting, operations, ticketing and marketing teams

  • The ability to work from our Caulfield North office whenever they please

  • Regular opportunities to meet providers and attend trade shows and conferences

  • Being a valued part of a workplace

Why join FBI Travel as an independent contractor

If you are thinking of joining FBI Travel as an IC, here are some of the reasons it could be the place for you:

As one of the most awarded and recognised agencies in Australia, our reputation will enhance your standing not only within the industry, but also in the eyes of potential clients. We’re a member of the prestigious Virtuoso Luxury Network and CT Partners, and proud to be the only Australian travel agency endorsed by Forbes Travel Guide.

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Leverage our reputation

We’ve said it before and we’ll say it again: our greatest asset is our people. We’re willing to bet that if you’re planning an itinerary, someone at FBI Travel has been there. Join us as an IC and you’ll be sharing knowledge with some of the industry’s best consultants, many of whom have been independently awarded and recognised for excellence.

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Learn alongside the best

As an IC at FBI Travel, you’ll enjoy the ongoing support of one of Melbourne’s top luxury travel agencies. Your success is our success, which is why our in-house accounting, operations, ticketing and marketing teams can guide you in growing your business.

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Enjoy genuine office support

Our team has travelled the world building an unrivalled network of partnerships and memberships with the industry’s most significant and prestigious brands. Most providers prioritise our bookings, giving us privileged access to the world’s most sought-after experiences. Because of our reputation, our consultants are invited to the best trade shows and functions and we can get you in too. We also host providers in our office for product updates and presentations – yes, there will be plenty of morning teas and lunches!

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Expand your network

We understand that baseline split percentages can be misleading as many agencies are purposely unclear when it comes to their true commissions. At FBI Travel, we work transparently with some of the highest baseline commissions in the industry. We operate a trust and trading accounting system with commission transferred to our ICs on a monthly basis. Upon joining, you’ll gain access to a commission reporting and sales analysis program, allowing for transparent figures, sales tracking and data deep dives.

Working from Home

Maximise your earning potential

Hear from Our Team

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Running an independent business with full agency support

Esther Oberklaid

Esther has worked in the travel industry for 34 years. For 20 of those, she has been an independent contractor with FBI Travel. Esther’s main clients are business-class travellers and families, the majority of whom are booking for Europe, Japan and other international destinations. Most of her new clients come via word-of-mouth, and being an independent contractor, Esther can ensure they’re a good fit before beginning a relationship with them.

 

‘I’m fulltime but I can work when I want to work,’ says Esther. ‘I plan my day around what I need to do and there are no expectations [from FBI Travel]. I can do as much or as little as I want and either stay home or work from the office. Having an office to go to is super important as I can feel really disconnected if I’m 100% online.’

 

Esther appreciates having independence alongside all the advantages of working in a travel agency. If she needs to talk to someone in airfares or ticketing, she can drop into the office, pick up the phone or send an email and actually know who she is talking to. She also likes meeting travel providers in the office and being part of the team meetings and celebrations – all the things you might miss when working for yourself.

 

‘It’s just so easy,’ says Esther. ‘Everyone is easy to deal with, management is really accommodating and we have access to special fares and rates. It’s just a no-brainer. And it’s been lovely to watch FBI Travel grow. If I win, they win. And if they win, I win. We’re a real team despite the independent contractors working for themselves. It’s hard to explain, but there’s a feeling about the place and atmosphere. It’s a business, but it’s warm and everyone is genuine. We love working together and helping each other.’

Winding street

FAQs

1. Why should I switch to FBI Travel? 

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FBI Travel offers a unique combination of robust support, exclusive travel supplier relationships, top-tier commissions and a global network through the most prestigious luxury travel consortiums Forbes Travel Guide and Virtuoso. Our dedicated IC program is designed to help you grow your business and provide superior service to your clients. 

 

2. What makes FBI Travel different from other host agencies? 

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  • Reputation: we are a well-established and highly respected travel agency with over 40 years of experience 

  • Virtuoso membership: As a member of Virtuoso, we offer access to exclusive travel experiences, insider connections and benefits for clients, which will give you a competitive edge 

  • Forbes Travel Guide:  We are currently the only Australian travel agency endorsed by Forbes Travel Guide, which means VIP recognition at Forbes Hotels worldwide 

  • Personalised support: We provide dedicated support for ICs, including training, marketing and assistance in business growth strategies 

 

3. How can FBI Travel help me grow my client base? 

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We offer marketing support, including access to Virtuoso’s network of high-end travel products and services that can attract affluent clients. Your success is our success, which is why our in-house accounting, operations, ticketing and marketing teams are all there to assist you and guide you in growing your business. 

 

4. What commission structure does FBI Travel offer? 

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We are known for offering competitive commission splits, with the potential to earn higher commissions based on your sales volume and performance. Contact us for more details. 

 

7. What are the benefits of FBI Travel’s Virtuoso membership for my clients? 

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Virtuoso membership provides clients with: 

  • Exclusive perks: Room upgrades, special amenities and personalised experiences that aren’t available to the general public 

  • Insider access: Virtuoso have excellent relationships with the world’s leading hotels, cruise lines and tour operators 

  • VIP service: Your clients will receive white-glove treatment and customised experiences, making you stand out as a luxury travel advisor 

 

8. What kind of training can I expect at FBI Travel? 

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We provide continuous professional development opportunities, including: 

  • Travel industry webinars & workshops: Covering supplier updates, destination training and best practices in selling luxury travel 

  • One-on-One mentoring: Personalised coaching to help you refine your business model, niche focus and client relations 

  • Sales & marketing training: Strategies for growing your business and converting leads into loyal clients 

 

9. Will I have access to FAM trips as an FBI Travel independent contractor? 

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Yes! Our ICs enjoy exclusive access to some of the very best FAM (familiarisation) trips that allow you to experience destinations and services firsthand. This helps you become more knowledgeable and persuasive when selling premium travel experiences to your clients. 

 

10. How easy is it to transition from my current host agency to FBI Travel? 

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We makes the transition process as seamless as possible by offering personalised onboarding support. We’ll guide you through the steps to transfer your clients and bookings, and help set up the necessary systems to get your business running smoothly from day one. 

 

11. What costs are involved in joining FBI Travel? 

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While specific fees may vary, we generally offers a transparent fee structure with no hidden costs. Contact us for more details. 

 

12. Will I have access to a dedicated support team? 

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Yes! We provides each IC with access to a dedicated support team, including accounting, operations, ticketing and marketing teams to assist and guide you in growing your business. 

 

13. How can joining FBI Travel help me stand out in a competitive market? 

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Our affiliation with Virtuoso, combined with their personalised support and extensive supplier relationships, helps you offer clients exclusive travel experiences they can’t get elsewhere. This, along with higher commissions and marketing tools, ensures you stand out as a premium travel consultant. 

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