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Accolades and Awards

FBI Travel stands as one of Australia's most acclaimed premier luxury travel agencies, consistently recognised for its excellence. Voted as the Best Luxury Travel Agency in Australia by Luxury Travel Magazine for four consecutive years from 2015 to 2018, and awarded Best Retail Travel Agency by ATIA (AFTA) at the 2017 and 2023 National Travel Industry Awards, the agency's reputation for excellence is unparalleled. Additionally, FBI Travel was honoured as the "Most Hospitable Agency" in Asia/Pacific by Virtuoso in their 2019 global awards and was a finalist in the Luminaries, Legends & Leaders 2021 Virtuoso Travel Awards.

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Industry Awards


Land and Cruise


Most Outstanding Leisure Travel Agency

Single Location 2023 

Finalist "Most Outstanding Travel Agency - Leisure" 2022

Finalist "Jo Gostin OAM, Consultant of the Year - Group Touring" 2019

Finalist " Sam Skinner, Best Travel Consultant - Corporate Single Location" 2019

Finalist "Best Travel Agency Retail - Single Location" 2019

Winner “Best Travel Agency Retail – Single Location” 2017
Winner "Danny Englman - Best Travel Agency Manager – Retail Single Location” 2017
Finalist “Best Travel Agency Retail – Single Location” 2016

Luxury Travel Magazine Gold List Awards

"Honourable Mention,  Luxury Travel Agency, Leisure" - 2023 

"Best Travel Agency" - 2018

"Best Luxury Travel Agency" - 2017

"Best Luxury Travel Agency" - 2016

"Best Luxury Travel Agency"- 2015

Tourism Australia

“Aussie Specialists” 2020

"Rising Star" Award Nomination 2023 - Yossi Nussbacher

“Most Hospitable and Engaged Agency” APAC 2019
“Cruise Growth” APAC 2018
“Most Hospitable Agency” Nominee 2018
“Most Hospitable Agency” Nominee 2017
Virtuoso APAC Luxury Award 2016 “Tour Sales by Growth”

Singapore Airlines
“Victoria & Tasmania Top Producing Agent Award” 2006 – 2017 (inclusive)
“Singapore Airlines High Achievement Award” FY 17/18

Thai Airways
Gold Award – “Best Supporting Agent” 2016

“Outstanding Sales Performance” 2015 – 2016


“Top Supporting Agent Award” 2017

“Platinum Club” from 2006 – 2016 (inclusive)

“Top Supporting Agent” 2019

British Airways 

British Airways Prestige Agent

United Airlines

Elite Agency

Club Med
Diamond Agency Status 2023

#1 Top Selling Agency 2011 – 2017
#2 Top Selling Agency 2009

Silversea Cruises

Platinum Status - Top Tier Travel Agency 2023

Crystal Cruises

Top Agency - 2017


Oceania Cruises
“Cruise Connoisseur Club” – 2018

International Rail
“Top Selling Rail Agent 2016”

Inside Japan
“High Performing Agent” – 2018


Chris R.

The experience my wife and I had with dealing with FBI Travel (Tina) went above and beyond what we felt was expected of her. With working through on line bookings extra luggage allowance constant flight time changes (I’m a great bus driver.) With patience she walked us through a maze of issues that needed to be addressed. I truly believe that without her assistance we would still have eventually gotten there but I would have been a nervous wreck. Thank you Tina for all your help for we are now off to see our daughter and son in law and two beautiful granddaughters. FBI Travel is a travel agency that I would highly recommend for anyone looking for an agency to deal with their travel issues. Once again thank you Tina.
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