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- An Insider's Guide to Rome's Trastevere Neighbourhood
Trastevere, Rome Home to cobblestone streets, ivy-draped buildings and intimate piazzas – the kind of place where locals still hang their laundry out the windows over kids playing football – the Trastevere neighbourhood feels like a snapshot of Rome before the touring crowds descended on the Colosseum, Trevi Fountain and Pantheon. Maria Pasquale Located in the city’s southwest on an elbow of the Tiber River, Trastevere ticks all the boxes for a perfect stay in Rome: walkable laneways nearly devoid of cars, plenty of dining options, and easy access to the rest of the city. The neighbourhood is a short taxi away from major Roman attractions, including the Vatican City, with trams and buses readily available along Viale di Trastevere. But perhaps the best thing about Trastevere is it’s lived-in, bohemian quality – a peek into an authentic slice of Roman living that stands apart from Central Rome or more upscale neighbourhoods like Prati. That’s the reason why Maria Pasquale, an award winning Italian Australian food journalist and author of The Eternal City: Recipes and Stories from Rome , chose to settle here after moving to Italy to follow her roots. “Trastevere feels gritty and beautiful at the same time,” says Maria. “The neighbourhood retains a strong sense of local identity, blending its medieval roots with a vibrant modern nightlife, attracting students, artists and travellers alike.” “The locals here have heart and are proud Trasteverini. So proud in fact that they host an annual festival in July called La Festa de’ Noantri (Roman dialect for the festival of ‘us others’), which means keeping separate from the other Romans!” Rome’s Jewish Ghetto Trastevere is also where visitors will find the historic Jewish Ghetto, one of the world’s oldest ghettos, built in 1555 to segregate Jews from the rest of the city. Despite being destroyed and rebuilt, especially following the Jewish Holocaust of World War 2, the area is still home to kosher restaurants, pastry shops, synagogues and boutiques. Walking food and history tours are especially popular in the Jewish Ghetto, and our team at FBI Travel can organise a private group tour if you’re interested. While exploring the narrow streets, look out for the gold cobblestones underfoot that serve as poignant reminders of the Jewish families who disappeared during the Holocaust. The Basilica of Santa Maria in Trastevere Elsewhere around Trastevere Maria recommends visiting Orto Botanico, the neighbourhood’s lush botanical gardens that serve as a tranquil escape from the bustling piazzas. Nestled on the slopes of the Janiculum Hill, it’s an ideal place to take a picnic sourced from Trastevere’s pizzerias and pastry shops, and wander among exotic plants, fountains and hidden paths. Overlooking one of Trastevere’s most lively piazzas is Santa Maria in Trastevere, a minor Basilica that is often overlooked but shouldn’t be. “[Santa Maria’s] spectacular glittering mosaics, dating back to the 12th century, are breathtaking,” says Maria. “It’s one of the oldest churches in Rome, embodying the neighbourhood’s deep connection to history and spirituality.” Maria’s favourite places to eat In Central Rome, restaurants and trattorias near major tourist attractions tend to hike their prices while offering questionable quality meals, but in Trastevere you’ll find authentic Roman dining at good prices. Having scoured the city to research three books about Roman cuisine, these are Maria’s top places to eat in Trastevere: Osteria der Belli: Tucked around the corner from Santa Maria Church is this family-run restaurant that spills out into the small piazza where street performers entertain diners. “Leo and the team here serve up local fare and Sardinian specialities too,” says Maria. Eggs Roma: Red checkered tables have disappeared, replaced with cool blues and warm panel flooring at this light and bright café along Via Natale del Grande. Eggs offers a more modern take on the Roman trattoria, with a menu that flirts with local and seasonal ingredients. I Supplì: Technically more of a street snack, Roman supplì (fried rice balls) are iconic and an essential eat for any visitor. Established in 1979, I Suppli has a tried and true roster of local favourites but also branches out with interesting creations depending on what is in season. It’s “a taste of Rome’s culinary heritage in handheld form,” says Maria. La Norceria di Iacozzilli: Along Via Natale del Grande is this deli, one of the longest serving in the area, and the place where you’ll find locals chatting away with the owner while measuring out large wedges of parmesan. Pasticceria Valzani : This historic pastry shop has been a fixture in Trastevere since 1925. Known for its rich torrone (nougat) and chocolate creations, it’s a delightful spot to indulge in a sweet treat with a nod to tradition. Make It Happen Our Professional Travel Advisors can help you book a dream holiday to Rome and beyond, including a stay near the Trastevere neighbourhood. We recommend: Fly: Qantas, Qatar Airways, Singapore Airlines, Emirates and Etihad all offer flights to Rome. Get in touch with our team to enquire about airfares. Villa Agrippina Gran Melia Stay: Villa Agrippina Gran Meliá , located in the heart of the Eternal City, is just 10 minutes by car or a 20 minute walk from Trastevere. It's also only a five-minute walk from St. Peter's Square and Basilica. This charming five-star hotel is surrounded by Mediterranean gardens, has a wonderful 1920s style pool, stunning views of Rome and a relaxing atmosphere. Do: Putting a twist on a well-loved classic, the Colosseum Underground Tour explore the tunnels and chambers where gladiators and wild animals were kept before battles. If you're short on time, you can also explore the Trastevere area with an expert local guide and deluxe private vehicle on Abercrombie and Kent's half day tour of Trastevere or take an Authentic Roman Food Walking Tour of Trastevere with Project Expedition. Want to explore Rome’s storied streets? Get in touch with one of our Professional Travel Advisors and we’ll arrange your flights, hotel, activities and more with a tailored itinerary. NOTE: In 2025, the Catholic Church will be celebrating the Great Jubilee or ‘Holy Year’. Large events are scheduled throughout the year and hotels in large cities, with hotels selling out in advance. If you’re planning to visit Rome in 2025, get in touch with our team today to avoid missing out.
- My Viking river cruise review
Image courtesy of Viking Dawn McKiernan, our Supplier Relations Manager, recently travelled as a guest of Viking on their Romantic Danube voyage aboard the Viking Tor. Here is Dawn’s Viking river cruise review. Boarding and cabin: Boarding our Viking river cruise in Regensburg Germany, we were welcomed as if we were family. The staff really are Viking’s biggest asset. They were very helpful and as we had already completed our preliminary boarding documents, it was a seamless check in. We were given our keys and one of the team showed us to our cabin and explained how everything worked. On first appearances, the cabin was a tight fit for the two of us and our luggage but the great thing about a river cruise is that you only unpack once. We therefore fully unpacked our suitcases and once we had put our suitcases under the beds, we found that the room was functional with plenty of space for our belongings. There are lots of cupboards and drawers for your clothing and enough hangers for two people. There’s also a safe, hair dryer and if you need it, an iron can be requested from housekeeping. There was only one power socket for charging stuff in the bedroom, although the one in the bathroom might also do. The bathroom amenities are lovely and fragrant but not too overpowering. There are plenty of shelves for your toiletries. The showers are small but functional with plenty of hot water. The floor is heated which makes for a very warm room. We had quite a lot of rain on one of the days I went for a bike ride and my clothes were soaked. By turning up the floor heat in the bathroom, I had an instant drying room and my jeans dried within a day. Just remember to turn the heating down once you are done! The beds were lovely and comfy. Our cabin was on the lowest deck. These are the smallest cabins on the ship with windows that didn’t open, which meant the room got stuffy and getting the right temperature on the air conditioner was a challenge. I would recommend upgrading to a different cabin. The best cabins are on the upper two levels. These cabins are spacious and either have a Juliet balcony with sliding doors for fresh air and great views or the balcony cabin which is slightly bigger again. However, it would be up to your budget what type of cabin would suit you best. Keep in mind that most of the cruising is done at night so you don’t really miss that much if you are in a lower cabin as there are plenty of other spacious places on the ship to relax and take in the view. The ship: After we had unpacked, we explored the ship. The first floor houses the reception area and the dining room which was spacious with loads of light, lovely furniture and large windows to watch the scenery pass by. The second level has the lounge area which again was welcoming, filled with light and very comfortable to relax and unwind, read a book or just sit and chat to other travellers. Moving though the lounge brought you to the Aquavit terrace. It has an outdoor dining area with glass screens to protect you from the wind and shady overhead covers giving the feel of an outdoor cafe. This was my favourite area on the ship. It was such a great place to sit and enjoy an afternoon drink or canapé. Or as we found out, a lovely place for breakfast, lunch or dinner. Moving around the ship is easy. There are three levels inside and then the roof top. The roof top has three different areas - the front of the ship, the mid-section with shade and relaxing lounges and sun-beds, a mini golf course. I thought the ship was very cleverly designed – Viking have done an excellent job in making use of every square inch of the ship. Food and drinks: WOW! The food is exquisite and we thoroughly enjoyed it. We found the portion sizes more than adequate and the flavours fresh and delightful. Breakfast is either from the buffet or there is an a la carte menu with a generous selection including eggs to your liking. Lunch is three courses with two menus to choose from - the daily menu or the special menu of the day which showcased local foods typical of the region. Dinner is again a three course meal with two menu choices - the daily menu which usually consisted of regular fare and a second option with the flavours of the region or chef’s choice. Dessert is delicious and you have to have excellent willpower not to eat every dessert! Beer, wine and soft drinks are served with lunch and dinner and champagne is also available at breakfast! However, if you like to sample the local wines or enjoy a cocktail or two, I recommend purchasing the silver beverage package. There is a very impressive menu for every taste and even a long list of mocktails. If you didn’t purchase the package, drinks could get costly quickly. The bar is open all day and well into the evening, I believe they call last drinks at 11pm. The coffee and water station is complimentary, as are soft drinks, and open 24/7. Viking cater for all dietary needs, however they do not offer Kosher meals. There aren’t any restaurants as such on the ship. It is free seating so you can choose to eat your meals in either the dining area or on the Aquavit terrace. There are plenty of different size tables available so you can enjoy a meal on your own with a good book, sit with your travel companions or join a table and make some new friends. Onboard entertainment: German Night! After dinner, there is usually an event or show, depending on where you are docked. In Regensberg, we enjoyed a performance by a local opera singer and her group. While we were in Vienna, ‘Mozart’ visited the ship and told us his life story which included a performance by the onboard pianist (who was fabulous) of some of Mozart’s most famous works. On another night, the staff transformed the dining room into a German beer hall with schnapps poured freely and on-tap beer. It was lots of fun for everyone. A local chef also hosted an apricot strudel cooking demonstration - with tasting! We also enjoyed a couple of quiz nights which were very funny and the questions tailored for those onboard. There’s a lovely library with a great selection of books and on many nights, there were informative ‘port talks’ where you learn more about the culture and history of the destination you’re currently in. There aren’t any casinos or floor shows onboard nor are there any formal nights. Shore excursions: Walking tours are included in the cost and well-designed for all fitness levels – if you want to stop for a photo or an interesting shop window, there’s plenty of time to do so. There are also ‘whisper mics’ in each cabin – you hang it around your neck and plug your headphones in so you can hear the guide at a volume appropriate for you. I thought this was a great idea as everyone could therefore hear the guide clearly. The guides were fantastic – funny, helpful and kept everyone engaged. Optional full day and half day tours ranged from tours to cities or other areas a bit further away, hikes, music tours, bike rides – all sorts of interesting activities. I recommend booking the activities when you book your cruise as they do sell out and some have quite limited numbers. Depending on availability, some tours were able to be booked with the concierge team aboard the ship. I enjoyed two e-bike tours which were leisurely paced and mainly on bike paths. It was a really great way to see the countryside and little villages. I also went on a Behind the Scenes at the Lipizzans tour which is a walk through of the stables of the historic riding school of the famous Lipizzan horses. The Schonbrunn Palace in Vienna was wonderful – we enjoyed free time to view the magnificent gardens & external areas of the Palace. We then had a great tour of the palace itself & learnt all about the people who lived in the place & their quirky lifestyle, along with the art and history of the building. It was one of the best things to do in Vienna. Dress code: My travelling companion was concerned about the dress code but Viking is relaxed and casual. Most people were wearing what they normally wear at home although some people did dress up a little for dinner – but no more than a nice top, shirt or dress. As mentioned above, there aren’t any formal evenings so you don’t need to worry about packing your ball gown or tux! It’s important to mention that good walking shoes or runners are a must as Europe is full of cobblestones which can be quite dangerous, particularly if it’s been raining. my Viking river cruise review summary: What a wonderful experience! I was very impressed by the open spaces, the well-designed ship, the helpful and professional staff and the extensive and delicious cuisine on board. Viking offer a casual, down to earth style of luxury and would appeal to many people wishing to see Europe this way. Keen to try a river cruise yourself? Contact our expert team to find out more or to book your river cruise.
- Munich - more than just a transit airport
Image courtesy of München Tourismus, Joerg Lutz Our Fares and Ticketing Operations Manager, Sam, recently travelled to Munich courtesy of Lufthansa and Jewels of Romantic Europe. With a very impressive, award-winning airport, Munich is traditionally seen as a transit zone to other destinations within Europe. However, there is far more to Munich and nearby Salzburg and it’s well worth breaking your journey for a few days in this vibrant area. Find out what Sam discovered: Immersive Walking Tours: Sampling the cheese. Image: Sam Skinner We started our exploration of Munich with two walking tours with a local guide. Our guide was incredibly informative with many interesting stories which made the experience all the more enjoyable. The first tour was a tasting tour in the Viktualienmarkt, which is in the Old Town and close to our hotel. The Viktualienmarkt has been around since 1807 and is currently most well-known for its delicious delicacies both from the local area but also wider Europe. We had a great time tasting everything from French cheese to bratwurst with mustards, fresh juice and wine. After we finished in the Viktualienmarkt, we commenced a Local Love tour through the arts district. While the tour doesn’t include any theatres or galleries, we got a real sense of Munich’s ‘live and let live’ philosophy and the vibrant music and arts scene. The Old Town is a low-rise city so it maintains a real ‘old’ feel. Our second tour concluded at a traditional Bavarian beer hall which was a real highlight. The food was fantastic – I enjoyed an ox steak with mustard and potatoes and of course, local beer! German beer is stored in wooden kegs and is really simple and delicious – they only use spring water, hops and yeast with no preservatives or sugar. The Beer Hall is filled with lots of traditional German symbols, the staff wear traditional dress, musicians play folk music and there’s even yodeling! It was a great way to finish our day exploring – although I don’t recommend doing two back-to-back walking tours, particularly after a long flight! Seehaus at Englischen Garten: Surfing in the gardens! Image: München Tourismus, Werner Boehm After a quick stop back at the hotel, we headed off for dinner at the Seehaus, set on the edge of a picturesque lake in the Englischen Garten. The restaurant and setting were just spectacular – it was silver service, there were musicians and a grand piano and while the food wasn’t traditionally German, it was delicious. They also have a beer garden, which would be a fantastic place to watch the world go by over a delicious beverage or two! The Englischen Garten is one of the largest inner-city parks in the world. There is plenty to do here – from walking, jogging or cycling the 78kms of paths, taking a pedal boat out on the lake or try surfing at the Eisbach wave! You can also visit the Japanese Tea House and take in the unique views at the Greek style Monopteros ornamental temple. If you’re there in December, you can also pick up some lovely gifts at the Christkindlmarkt – and also ice skate on the lake or go cross-country skiing! Berchtesgaden Salt Mine: The next day, we set off for Salzburg, which is roughly 1.5 hours drive away from Munich. On the way, we stopped at the Berchtesgaden Salt Mine which has been in operation since 1517. I’m happily surprised to say that this was the highlight of my trip – I thought it would be a quite dry tour but it was extremely interesting. Our guide was again, fantastic. The mine is still operational but the tour takes place in the older areas that are not being mined. Boating across the salt lake. Image: Salzbergwerk Berchtesgaden, Südwestdeutsche Salzwerke AG We took a train into the mine with the guide explaining the history of the area including about the royal family of Austria. There was a nod to German engineering – our guide explained that the mine previously used brass pumps that were in operation for 110 years without breaking and only changed over to electric ones because they were cheaper to run! Once we arrived in the mining area, we discovered that the miners used to slide down wooden slides to get to the next level down. Naturally, we had to give that a go – it was very steep and fast! But there are stairs if you prefer. The boat ride across the mine’s lake came with a light show which was a great experience. The mines are well-lit and quite cavernous so I didn’t feel claustrophobic at all. It is a lot of walking though and while there is a lift, it’s only to take you back up to the top, you can’t go down into the mines via a lift. And of course, there’s a gift shop on the way out! Mozart Dinner Concert - Salzburg: Enjoying the opera. Image: Sam Skinner We were taken to a pretty unique experience for dinner – going back to Mozart’s time! The themed dinner is held in the Baroque Hall of the Benedictine monastery St Peter, complete with candlelight. Here we experienced a 3-part concert which is held in between each course. Each part is dedicated to a Mozart opera including The Magic Flute , Don Giovanni , The Marriage of Figaro and A Little Night Music . The performers – and all the staff – are dressed in authentic costumes of the era. It’s the oldest restaurant in Europe, with its first mention dating back to 803. Dinner is inspired by historical recipes from Mozart’s time. While there wasn’t any actual capon, we enjoyed soup, chicken and vegetables and for dessert, a Salzburger Nockerl which was like a cross between a souffle and a meringue with berries. The event is pretty formal – I wore a suit. I enjoyed the evening and I’d say it’s a must do for Mozart fans or for those that love the history of the Mozart era. If you are just after a nice dinner in Salzburg though, I would choose somewhere else. The Footsteps of Sound of Music bicycle tour: A view of Salzburg. Image: Sam Skinner Of course, a visit to Salzburg would be incomplete without some reference to The Sound of Music ! We joined a bicycle tour, hosted by some young music students. There were two options – a Sound of Music tour or one about the history of Salzburg. I chose the historical tour. Salzburg is a very hilly town so you need to be reasonably fit to take part in the bicycle tour. The tour heads up to the Monastery and we all had to get off our bikes and walk them up as it was very steep. There are times when we rode through traffic and it’s on cobblestones so you need to be quite confident on a bike. We then enjoyed a beer in the garden where The Sound of Music children sang and danced to Do Re Mi . Herreninsel Island: After lunch, we took a ferry to Herreninsel Island to see the Royal Palace of Herrinchiemsee. The palace was commissioned by Ludwig II of Bavaria and created as a homage to Versailles, which Ludwig greatly admired. The palace was a costly project, he actually went broke building it and unfortunately, he died before the palace could be completed. Approaching the Royal Palace of Herrinchiemsee. Image: Sam Skinner The palace is spectacular and while you can explore on your own, I’d recommend taking a guided tour – the guides are very informative and have many interesting stories. Further, you can only visit the state rooms as part of a guided tour. Even unfinished, the palace is extremely opulent and has secret doors, a dining table that descends into the floor to be filled with food before ascending again and a huge hall of mirrors where performances and musical recitals are held. The formal gardens are amazing and filled with fountains – they are also based on Versailles. The walk from the ferry to the palace is quite long but there are shuttles available. There are also horse drawn carriages available in the summer. We were lucky with the weather and had a lovely sunny day which really showed the palace and grounds in their best light. Salettl Am Nockherberg: We headed back to Munich and enjoyed our final dinner at Salettl. There are several bars and restaurants in this complex and we went to the traditional BBQ venue. The complex is very traditional with folk music and dancing. Each bar has their own beer barrels and at the start of the beer season, the mayor of the town hammers in the first tap – the town’s luck for the year is based on the number of taps required so the mayor needs a strong arm! It’s a down to earth place to be, it isn’t fine dining. The food was delicious and I recommend giving it a go. Ingolstadt Village: Our final stop on the way to the airport was some luxury and designer factory outlet shopping at Ingolstadt Village. There are more than 110 boutiques to visit, all in the setting of a traditional Bavarian village. They also offer concierge services, hands-free shopping and personal shopping and there are restaurants and cafes available when you need a break. I picked up some great bargains for my family. I really enjoyed my time in Munich and Salzburg and didn’t realise there was so much to see and do. I’d love to go back and explore further. It’s definitely worth breaking your journey to spend a few days here. The details: Flights: Lufthansa don’t fly into Australia so we flew with their codeshare partner Singapore Airlines from Melbourne to Singapore and then onto Munich with Lufthansa. The service aboard Lufthansa was amazing and I felt it was above average. We were on one of the older aircraft but were told by the Lufthansa representative that the Singapore to Munich route is soon to receive the new A350 Allegris. The A350 will have a first-class cabin, seven different types of seats within Business Class, Premium Economy and Economy with the option to purchase a Legroom seat or a Free Neighbour Seat. If you’re flying business class to Europe, Lufthansa are definitely worth looking at as they have fantastic fares. They also have an extensive network within Europe so travellers can fly to more obscure places that other carriers don’t fly to. I’d also recommend looking at Lufthansa if you’re considering a round the world flight. Where we stayed: LOUIS Hotel in Munich: This boutique hotel had lots of character with incredible staff. The hotel is right on the edge of the old markets so it’s in a great location for exploring. Sheraton Grand in Salzburg: Like many other hotels, the Sheraton Grand is in the old part of the town and next to the Mirabell Gardens. It’s a very modern hotel with great staff and all the facilities you’d expect from a 5-star hotel. Rosewood in Munich: This is a newly opened hotel located in the Old Town and captures the essence of Bavarian culture with its Baroque architecture. It was spectacular with very friendly staff. They also have a great jazz bar which is open to the public, spa treatments, Alpine-inspired cuisine and an indoor pool. Read more about Rosewood here . To find out more about flying with Lufthansa or experiencing all that Munich and Salzburg have to offer, please contact us. Sam travelled as a guest of Lufthansa and Jewels of Romantic Europe.
- What’s the difference between Club Med’s Japan ski resorts?
Club Med Sahoro Hokkaido, Japan Like a finely prepared tray of sashimi, Club Med has perfected the formula for the perfect ‘all-inclusive’ luxury family holiday. That’s no surprise considering the popular resort operator has been hosting family ski holidays in northern Japan for nearly 40 years. Club Med now has four premium ski resorts across Hokkaido, each offering subtle differences in style, accommodation and activities, but all delivering on the company’s signature luxury family travel style. To help you find the right resort for you, we’ve compared each of Club Med’s properties and highlighted some of the key differences. Tomamu Hokkaido Covering over 145 hectares, Club Med’s Tomamu resort is the biggest of the four, offering a more modern Japanese twist compared to its siblings. From the central lobby, two wings extend in opposite directions, with suites and restaurants on one side and kids club, shops, lockers and access to chairlifts on the other. A Master Superior room (two single beds, a king and a fold out sofa) can comfortably fit five, with ample wardrobe space to hang your clothes. You won’t need to worry about storing your bulky ski gear in your room as you can keep these in a dedicated locker. One of Tomamu’s unique features is access to the indoor beach club (featuring a wave pool), where the kids can splash when they’re not enjoying Kids Club or Pyjama Club (the evening version of Kids Club). Some of the resort’s must-try experiences include a Yakiniku BBQ, whiskey and sake tasting in the cosy Nest Bar, and visit to the nearby ice village. Sahoro Hokkaido Compared to Tomamu, Club Med Sahoro offers a more boutique experience, with just 177 rooms compared to Tomamu’s 341, giving families and couples a more intimate experience from the slopes to the guestroom. Sahoro is heavily inspired by Japanese culture, with artwork and furniture inspired by the indigenous Ainu people. Guests can also choose to stay in rooms that feature traditional straw tamari beds, which kids will love. Like Tomamu, Sahoro also has a pool (but no waves). On the slopes, Sahoro features 23 runs and more advanced runs compared to Tomamu. Typically, there is less than 400 people on the slopes at the same time, making it ideal for advanced skiers. Kiroro Peak Being closest to the coast and Siberia, Kiroro Peak is a snow sports paradise thanks to its robust 21 metres of average snowfall per year. It also has the longest season (160 days in total) compared to the other resorts. Despite this, Kiroro Peak remains something of a secret to Australian families. Unlike Tomamu and Sahoro, Kiroro Peak is only for kids aged 12 and up, making it ideal for families with teenagers. Compared to its siblings, the rooms at Kiroro Peak tend to be smaller, with less luggage space, although you’ll still have access to your own gear locker. Rooms with tatami beds are available here too. Kiroro Peak is 500 metres away from sister resort, Kiroro Grand, and guests can use the facilities at both. The resort is also close to the nearby fishing town Otaru, where you can catch a taxi to visit the fish markets, explore snow-dusted streets, slurp steaming ramen in tiny shops, and tour a sake brewery. Kiroro Grand Dining at the Kiroro Grand If Kiroro Peak is for families with teenagers, then Kiroro Grand is for younger families, featuring facilities for kids aged two and above. Like its neighbour, Kiroro Grand enjoys premium snow and a longer season compared to elsewhere. The resort’s younger focus is reflected in the resort’s offerings, which includes utilities for infants and a handful of different kid’s clubs aimed at kids aged two to 17. While there are three specialty restaurants offering Japanese cuisine, these offer kid-friendly menus and there is always the international restaurant available if the kids aren’t in the mood to eat Japanese. Getting there Flights The nearest airport to all four Club Med resorts is New Chitose International Airport. Club Med Tomamu is also accessible from Tokachi-Obihiro Airport. All Nippon Airways (ANA) fly from Melbourne via Sydney. To see more of Japan on your trip, Qantas and Japan Airlines both fly regularly from Melbourne to New Chitose International Airport via an overnight stopover in Tokyo. Or experience more of Asia by flying with Singapore Airlines and Scoot via Singapore and Taipei, Cathay Pacific via Hong Kong or Thai Airways via Bangkok. Transport Club Med offers family holiday packages that include flights and collective transfers, however the transfers only service certain flight arrivals. Club Med Japan ski resort inclusions Club Med specialises in all-inclusive holidays, which includes: Room and mini bar. Dining at all in-house restaurants, including speciality restaurants, where chefs prepare new meals every day. An open bar serving barista-style coffee, soft drinks, signature cocktails, wines and beer. Charges may apply for more premium spirits and wines. Kids Clubs for children aged 4 months to 17 years old, led by specialist early childhood educators and club leaders. Ski equipment and locker. These are collected and waiting for you in your locker before you arrive, so you can hit the slopes immediately. Early bird offer! Save up to 30% on your next all-inclusive Japan ski holiday* Save an extra 5% on Deluxe rooms and Suites. Valid for travel between December 2025 and April 2026.* Hurry, availability is limited! Ready to hit the slopes of Japan? Contact one of our Professional Travel Advisors today for a quote . *For full terms and conditions, contact your FBI Travel Professional Travel Advisor.. All images courtesy of Club Med.
- The top 8 most frequently asked travel insurance questions answered
Travel insurance is an essential part of planning any holiday or business trip, yet it’s often left at the bottom of the to-do list for most travellers. When it comes to travel insurance, comparing apples with apples can be a challenge when you consider the many different varying levels of coverage and exclusions offered by travel insurers, which is why it can be useful to ask a travel expert for help when planning your trip. To help you, we’ve put together this article answering some of the most common questions about travel insurance that we hear from our clients. What does travel insurance cover? Travel insurance is designed to give you financial protection and peace of mind in case something goes wrong before or during your travel. Most travel insurance policies cover the following key areas: Medical emergencies : This includes medical and dental expenses, hospital stays and emergency medical evacuation, which can be costly without insurance, especially in places like the US, Singapore and Japan which are known for their staggering hospital bills. This can also include the cost of flying family members to be with you to help with your care, or returning home earlier than you’d planned to seek medical care in Australia. While Australia has reciprocal healthcare arrangements with 11 counties, like the UK, Italy and New Zealand, this only covers the cost of immediate and medically necessary care. Trip cancellations or interruptions : Coverage if you need to cancel or cut short your trip due to unforeseen circumstances, such as illness or family emergencies. Lost, stolen, or damaged luggage : If your baggage or personal belongings are lost or damaged in transit, your insurer will reimburse you for the value of those items. You can choose to pay extra for especially valuable items, like professional cameras or specialist equipment like golf clubs. It’s important to check whether your policy covers instances where you simply lose or forget to take your items with you, like leaving your laptop on the plane or the backseat of a taxi. Delays : Compensation for delays caused by issues such as inclement weather, mechanical breakdowns, or missed connections. COVID-19: Since the COVID-19 pandemic, most insurers now cover medical expenses, cancellations, delays and quarantine expenses associated with contracting COVID-19 when travelling overseas. The above is a general benchmark for what you should look for with a travel insurer. It’s important that you read and understand the Product Disclosure Statement (PDS) provided by your insurer. What doesn’t travel insurance cover? This also varies from insurer to insurer, but typically your cover won’t include coverage for the following key areas, either at all or without paying an additional premium: Specialist equipment : Equipment that costs more than the standard items covered as part of your lost, stolen or damaged luggage. This can include professional-grade camera equipment and sports gear (items like snowboards and bikes). High-risk and specialist activities: Activities like skiing, scuba diving, or bungee jumping are often excluded due to the higher risk of injury. Even more relaxing activities, such as cruising, might need specialist cover. Travel to countries with travel warnings: If you visit a destination that Smart Traveller has issued a travel warning for, you won’t be covered if you need to make a claim. These are just some of the many things that could be excluded from your travel insurance, so make sure to check your insurer’s PDS carefully before you buy insurance. Do I need travel insurance for domestic trips in Australia? Because Medicare covers most medical expenses in Australia, many travellers assume they don’t need domestic travel insurance but they’re forgetting insurance covers more than just medical expenses. Domestic travel insurance can still protect you in several ways: Car insurance : If you’re planning on hiring a car as part of your trip, it’s worth taking out a domestic travel insurance policy. Not only will it include all the items below, but it will typically include cover for hire cars too – meaning you won’t need to pay the car hire company’s excess if you end up in a bingle. Trip cancellations : If you need to cancel a flight, hotel booking, or tour due to a medical emergency or other covered event, travel insurance can help you recover non-refundable costs. Lost or stolen luggage : If your baggage is lost or damaged during a domestic flight, travel insurance can compensate you for the value of your belongings. Travel delays : If your trip is delayed due to unforeseen events, such as bad weather or a mechanical breakdown, your insurance can help cover costs like accommodation and meals. Cruising in Australian waters : Even if your cruise isn't leaving Australian waters, you may still need travel insurance for medical reasons. You may be unable to claim Medicare or private health insurance on the ship. Before you travel, check with your travel advisor if your ship has a Medicare-accessible doctor on board. This protection against cancellations and lost items means buying insurance for your domestic holiday is still a worthwhile investment. What is the difference between general travel insurance and corporate travel insurance? The travel insurance you buy to cover your personal holiday will cover that single trip, unless you buy an Annual Multi-Trip policy. The premium is also calculated with certain assumptions about how you travel, with extra add-ons available to tailor the cover to suit your holiday (such as cruising). Multi-Trip policies are ideal for frequent travellers, so let your travel agent know if you’re planning on travelling more than once in the next 12 months. On the other hand, corporate travel insurance boils down to two options: 1. You can take out single or multi-trip policies for your staff; or 2. Request a quote that will cover your whole organisation. This option can sometimes work out cheaper than paying for an individual policy every time an employee travels. Corporate travel insurance typically tends to cover a 12-month period. Domestic travel is generally already included with corporate travel insurance, and spouses and children can be added to these policies in case staff would like to combine business with leisure travel. Employers have an ongoing duty of care to their staff, even when they are travelling. Corporate travel insurance is designed to give management peace of mind by covering more corporate-leaning risks, such as protecting the business and the employee from certain liabilities when travelling as well as coverage for accidents and injuries. While many companies may already pay for business insurance, it’s important to check your cover closely as it may not specifically cover staff travel or may not provide as comprehensive cover as a dedicated travel insurance policy. When you book corporate travel insurance, you’ll be asked to estimate how many days of travel will need to be covered and in what destinations. Our team can guide you through this and, when it comes to renew your policy, track your company’s travel to provide you with an accurate report of how many travel days your staff used so that you don’t pay more than you need to. Because every business is different, it’s important to talk to a qualified corporate travel expert like FBI Travel to ensure your policy best suits the business’ needs. The credit card I used to pay for my trip includes free travel insurance. Do I still need to buy a separate insurance policy? Banks and credit providers like American Express are increasingly including free travel insurance with their reward credit cards. However, relying solely on travel insurance provided by your credit card provider comes with risks. The included coverage could be one-size-fits-all and might not be as comprehensive or provide the right level of cover for you or your itinerary compared to insurance you buy directly from insurers. You may also be required to spend a certain amount of money on flights and accommodation related to your trip before the insurance is “activated”. Some good questions to ask or things to check are: What is the activation requirement? Does all or part of your trip need to be paid for on the card to activate coverage? How often are you entitled to use the free policy? Is coverage tied to the level of your credit card? Do you need to pay upfront for any claims and wait for reimbursement? What is your policy number? Do you know where/how to locate your policy documentation? What is the process for making a claim? Who is covered under the policy? Is it just the primary cardholder or are travel companions or family members also covered? Is there an age limit on coverage for yourself or non-travelling relatives? Does the policy cover pre-existing medical conditions? If not, is there an option to apply for additional coverage? While it’s tempting to think credit card rewards mean you can save on paying for travel insurance, any savings can quickly evaporate if you’re suddenly left out of pocket for losses not covered by your credit card’s insurance policy. What is the process for making a claim? Making a claim on your travel insurance is a straightforward process, but you can help speed things along by: Documenting everything : Keep records of your expenses, including medical bills, receipts for lost or damaged items, and proof of trip cancellation (for example, a medical certificate if you need to cancel your trip due to sickness). If something is stolen, you may also need to file a police report with the local authorities and share a copy with your insurer. Submit your claim promptly : Most insurers require claims to be submitted within a certain time frame, typically 30 days. After you lodge your claim, processing times vary between insurers. Set a reminder to check in with your insurer every couple weeks to track your claim’s progress. The speed with which your insurer processes a claim can vary, but dedicated travel insurance providers may pay out claims faster than your general business insurer because this is their area of expertise. Can I buy travel insurance after I’ve left Australia? Ideally, you should purchase travel insurance as soon as you’ve booked your flights and accommodation, in case you need to delay or cancel your trip before departing. At the latest, you should buy it before you leave Australia. Some insurers do allow travellers to buy travel insurance, known as post-departure insurance, after they’ve already left Australia. These policies tend to have stricter terms, may not cover pre-existing conditions and may have a minimum waiting period where you cannot claim. It’s always best to buy travel insurance well in advance of your trip to avoid potential complications. Can I extend my travel insurance after I’ve left Australia? In most cases, you can extend your travel insurance if you’d like to continue travelling abroad. This depends on which insurer you purchase your cover from, and we recommend contacting your Professional Travel Advisor for advice. Travelling soon? Click here to contact our team and find a travel insurance policy for you. Note: The advice above is general and may not apply to your specific circumstances.. Please discuss your travel insurance needs with your Professional Travel Advisor. Consider whether the advice given is suitable for you and your circumstances and before making any decision to purchase travel insurance, please read the travel insurer’s Product Disclosure Statement which will be provided to you by your FBI Travel Professional Travel Advisor..
- 9 of the most common questions about Antarctica
Image credit: Quark Expeditions Cruising to Antarctica is the trip of a lifetime, but a voyage to this remote, rugged and enigmatic destination also comes with its own share of questions. Here, our experts at FBI Travel demystify Antarctic cruises and answer some of our traveller’s most common questions. 1. How do I visit Antarctica? The most common way to reach Antarctica is from Ushuaia, a small port town tucked at the very southern tip of Argentina in South America. From here, cruise and expedition ships sail across the 1,000 km wide Drake Passage to reach the Antarctic Peninsula. “Depending on the weather, it could either be the calm and peaceful ‘Drake Lake’, or the ‘Drake Shake’ with big waves and rocky seas,” says Dawn McKiernan, FBI Travel’s Supplier Relations Manager. If you’re short on time or don’t enjoy sailing, some operators like Aurora Expeditions, Quark Expeditions and Silversea offer ‘Fly the Drake’ packages, which include direct flights from Puntas Arenas to King George Island, the largest of the South Shetland Islands. Note that flights can be very weather dependant. While ships can sail to Antarctica from other ports, these are generally restricted to scientific research vessels. Aurora Expeditions has started to introduce longer trips to Antarctica that depart from Hobart, Tasmania. 2. When is the best time to visit Antarctica? Officially, the Antarctic cruising season runs during the southern hemisphere’s warmer months from November to March. But choosing when to go depends on what you’re hoping to see. “Travel early in the season, between November and December, and you’ll see penguins preparing nests for laying eggs,” says Hayley Serebro, FBI Travel’s General Manager of Leisure and Independent Consultants. You’ll also see lots of snow and huge icebergs. Travel later, from January to March, and you’ll see baby penguins and have a higher chance of spotting whales and orcas. Most of the snow and ice will have melted by this time too. 3. What's the difference between South Georgia and Antarctica? The main difference between Antarctica and South Georgia is location and wildlife. South Georgia Island is part of the remote cluster of sub-Antarctic islands northeast of the Antarctic Peninsula. It is not technically part of Antarctica, but it is only here that you will find the majestic Emperor and King penguins, which are not seen along the Antarctic Peninsula. South Georgia is also home to the largest population of macaroni penguins in the world. By contrast, Antarctica generally refers to the Antarctic Peninsula and the smaller islands scattered along the coastline. Not only is it colder, but you’re regularly walking on ice or seeing iceberg formations. Sprawling colonies of smaller penguins, such as Adelie and gentoo, can number in the thousands and whales migrate here during the Antarctic cruising months. 4. Will I experience seasickness in Antarctica? If you’re prone to seasickness, you’re most likely to experience nausea on an Antarctic cruise while crossing the Drake Passage. It’s best to see your doctor before travelling and ask for seasickness medication, or bring herbal remedies, such as ginger-based lollies and teas, with you as these can help alleviate symptoms. “There is a doctor onboard most ships, and they will be able to administer sea sickness remedies if you need it”, says Tristan Love, FBI Travel’s Marketing Manager, who is no stranger to seasickness but says the reward of arriving at Antarctica is worth it. Water conditions tend to be calmer after you’ve arrived at the Antarctic Peninsula thanks to a chain of islands that act as a weather barrier. 5. What wildlife will I see in Antarctica? A trip to Antarctica is like a safari on ice, and there’s no guarantees what wildlife you will see, which is all part of the adventure and excitement of the voyage. Antarctica’s most famous residents are its penguins, including large populations of Adelie penguins, gentoo penguins, chinstrap penguins and rockhopper penguins. You might also see southern elephant seals, leopard seals, crabeater seal and adorable Antarctic fur seals. On select itineraries that visit the sub-Antarctic islands, including Snow Hill Island with Quark Expeditions, you might also get a chance to see colonies of Emperor penguins. Eight whale species can be found in Antarctic waters, including fin, southern right and blue whales, with humpback whales most seen. The Antarctic Peninsula is also a popular breeding and feeding ground for millions of seabirds, such as the giant wandering albatross, blue eyed cormorant, Antarctic tern and Cape petrel among many others. David McGonigal, an expedition leader and historian with Viking Cruises, says his personal favourite is the snow petrel, which has a dazzling white body. 6. How cold is it and what should I bring? Despite its frigid reputation, summer daytime temperatures along the Antarctic Peninsula can reach a max of 10°C but can feel colder with wind chill. “Depending on which ship you travel on, you will generally be given loan boots, and a specialised 3-in-1 waterproof polar expedition jacket designed for the climate,” says Dawn McKiernan. The boots stay on the ship at the end of your trip, but most operators will gift you the jacket as a special memento of your journey to the White Continent. Some operators will also loan you waterproof pants. Ask your agent in advance what is supplied as some operators will expect you to bring your own waterproof pants or other gear. When out on an excursion, you’ll want to dress in layers including thermal leggings and tops, waterproof pants, a beanie that covers your ears, polarised sunglasses and two sets of gloves – a thicker waterproof and wind resistant pair, and a thinner pair that will give you finger dexterity to use your phone or camera. Leave ski jackets and pants at home, as these tend to be bulky and take longer to dry. You’ll be allocated a storage locker to store your expedition jacket and boots when onboard. Pack a comfortable puffer jacket to wear around the ship, as you never know when you’ll need to rush to the outdoor decks for a surprise wildlife encounter! 7. What do you do in Antarctica? A day on an Antarctica cruise typically consists of two excursions, one in the morning and a second in the afternoon. Depending on the location and weather conditions, the crew may choose to make these a Zodiac cruise, where you board a small inflatable dinghy and explore on water, or a landing, where you go ashore and visit historical sites or wildlife colonies. Many cruise companies now offer a wide range of extra activities, some for free and others for an additional cost, which includes snowshoeing, hiking, stand-up paddleboarding, kayaking, snorkelling, and citizen science programs. Some operators, like Viking, also carry customised submarines for underwater exploration. There is plenty to do on the ship too. “Depending on your ship, this could include a pool and sauna, a reading room, multiple restaurants and lounge areas, an expedition room where you can review the ships’ course, yoga classes and a wellness studio or spa,” says Tristan Love. A popular feature of most cruises are lectures and presentations delivered by the expert crew, ranging from biology to history and geology. 8. Do I need to be fit to go on an Antarctica cruise? While cruise companies allow you to visit Antarctica in comfort, it is still a rugged destination. You’ll need to be able to move around the ship, walk on icy and rocky surfaces, and get in and out of Zodiacs. That said, it will depend on what ship you choose as different ships offer different options. “If you can get in and out of a chair on your own and walk up and down stairs and about 1-2 kilometres with ease, you can visit Antarctica,” says Dawn McKiernan. 9. What’s included in the cost of an Antarctica cruise? Generally, most cruise packages to Antarctica will include most things, such as meals, select drinks and Zodiac excursions but optional activities such as kayaking, submarine dives and the like may incur an additional cost. Some cruise lines will also offer tiered drinks packages, ranging from basic inclusions to different categories of wine, beer and spirits. Different ships offer a variety of options depending on your budget and the type of cruise you choose. Experiences tend to differ between luxury cruises, which offer a more butler-oriented service, and expedition cruises, which focus more on activities off the ship. It’s important to tell your FBI Travel Advisor what type of Antarctic experience you want to have, and check your chosen cruise has the right inclusions. Further to this, some optional activities should be booked well in advance – your consultant can advise you. Ready to take your first step towards Antarctica? Get in touch with our friendly team today by clicking here .
- The best time to go on a cruise: an expert guide to when and where
Image credit: Explora Journeys Love the idea of a cruise? You’re not alone. We’ve noticed the popularity of cruises increasing every year, and with year-round options to suit every travel style, it’s no surprise why. Below, we’ve highlighted some of the more popular cruise destinations, outlined the best times to visit and covered what you can expect based on when you go. What’s great about cruising is that you can go to the same destination in different months and have two unique experiences. For this reason, the “best” time to cruise really is subjective. Don’t hesitate to contact our cruise experts for more guidance once you’ve got an idea of where or when you would like to travel. The best time to cruise the Mediterranean Peak season for cruising the Mediterranean has traditionally been the summer months – June, July, August – but a combination of high temperatures, high numbers and high prices has seen demand shift towards shoulder seasons and even the winter months. Don’t get us wrong – there’s nothing quite like diving into that super-refreshing, crystal-clear water on a sweltering summer’s day, and summer will always remain peak season, but there are more options than ever when it comes to cruising Spain, Italy or Greece. Cruising in the winter months allows for a more relaxed trip, with the Mediterranean’s famous sights experiencing far less traffic. This provides opportunities for you to not only interact with the locals in a more natural manner, but also experience what makes these places so special; instead of just seeing a city, you’ll be able to feel it, too. Peak: June, July August Shoulder: March, April, September, October The best time to take a European river cruise Europe’s rivers were made for cruising and we’re seeing ever-increasing demand for elegant journeys down the Rhône, Danube, Rhine and more. As with seafaring cruises, the river season peaks over European summer with June, July and August being the most popular months. While summer has always been a fantastic time to explore these regions, the two shoulder seasons of March/April and September/October are becoming more and more popular as travellers search for a way to escape both the crowds and heat. Another option is a Christmas river cruise, which will have you sampling hot chocolate, mulled wine, gingerbread and more at cosy Christmas markets across France, Germany and Austria. This is a truly magical time to be travelling through Europe and cruising past the snow-dusted cities and landscapes is a memory you and your family won’t ever forget. Peak: June, July, August Shoulder: March, April, September, October The best time to cruise the Caribbean December through April in the Caribbean sees blue skies, calm seas and warm temperatures above and below the water. In a word: ideal. The summer months – June, July, August – are hotter and busier but preferable to September and October, which is considered the Caribbean’s hurricane season. One thing to keep in mind is that March and April sees the spring break college crowd converge on the Caribbean, so certain itineraries and destinations may not appeal. Our cruise experts can help with planning for this busy period. Peak: December–April Shoulder: May, November The best time to cruise the South Pacific With its summer months known for cyclones and high humidity, the South Pacific is best experienced from May through October. The southern winter months – June, July, August – are the South Pacific’s peak cruising period thanks to cooler temperatures and less rainfall, but May, September and October offer equally enticing weather, comfortable water temperatures and an opportunity to see humpback whales (in September and October). Peak: June, July August Shoulder: May, September, October The best time to cruise Australia and New Zealand As you might expect, most of Australia and New Zealand is best enjoyed over the summer months, when the weather is warm and mostly dry. The exception is Queensland and the Great Barrier Reef, which sees peak season from May–October as stinger season starts in November. The two shoulder seasons, March–May and September–November, may be slightly cooler but you can still expect plenty of sunshine and, more importantly, fewer people. Given that one of the appeals of cruising Australia and New Zealand is the landscapes, these quieter months will leave you with more space to appreciate our natural wonders. Speaking of natural wonders – a wonderful winter option is a cruise in the Kimberley, in Western Australia, where temperatures hover around 27 degrees across the cooler months. The dry season runs from March–October and the region’s famous waterfalls are at their most powerful in April and May. Peak: December–February (Queensland and the Kimberly: May–October) Shoulder: March, May, September, October Peak (Queensland or the Kimberley): June, July, August Shoulder (Queensland or the Kimberley): April, May, September, October The best time to cruise Japan Japan is currently the most popular destination for Australian travellers and once you’ve cruised around the country, you won’t be left wondering why. The springtime – March, April, May – is the best time to cruise Japan as the cherry blossoms are blooming and the climate is as close to perfect as possible for sightseeing. Autumn – September, October, November – is also popular thanks to the dry weather and the different foliage shades of reds and browns. Peak: March–May, September–November Shoulder: Late May to early June, late November to early December The best time to cruise Alaska The northern summer is peak cruising season in Alaska, but the best time to travel really does depend on what you’re hoping to experience. Take an Alaska cruise in June and July and you’ll enjoy longer days and better opportunities to spot bears, moose and other iconic wildlife, though these are, understandably, the most popular months. May can be chilly, but is also the driest cruising month and coincides with the whale migration. The animals are still out and about in August, with bears searching for salmon and bald eagles patrolling above. Rain is likely, however, and continues into September; that said, you may catch a glimpse of the Aurora Borealis if you’re cruising Alaska’s northern reaches in September and October. Peak: June, July Shoulder: May, August, September The best time to cruise the Galapagos Islands Good news! There’s never actually a bad time to cruise the Galapagos Islands because December through May tends to be warm and wet while June through November is typically cool and dry. The warmer months see the islands come alive with new blooms and wildlife, while the cooler season is known for migrating humpbacks and whale sharks. Though December–January and June–August are the traditional high seasons, the shoulder months of May and September shouldn’t be written off. May, which marks the end of the rainy season, sees sea turtles hatching and boasts top-notch snorkelling conditions with good visibility and warm temperatures. September, though cooler, is known for especially active marine animals including dolphins, seals, whales and penguins. Peak: December, January, June–August Shoulder: May, September The best time to cruise Egypt and the Nile Cruising the Nile is an iconic experience, but whatever you do, avoid visiting from June through August. Summer temperatures can be very uncomfortable, which is why the best time to cruise the Nile is in December, January or February. With blue skies and mild temperatures, these months are perfect for exploring the pyramids and temples, though there will be plenty of other travellers around. If you’re happy to cruise with slightly warmer (albeit manageable) temperatures, March and April see the tourist crowds waning and offer a more serene cruising experience. Peak: December, January, February Shoulder: October, November, March, April The best time to cruise Antarctica Travel to Antarctica at the start of the cruising season – in November and December – and you can expect a real winter wonderland; heavy snow, enormous icebergs and all kinds of penguins plus seals and a whale or two. Later in the season, from January through March, the snow starts to melt and wildlife increases, with sightings of whales, orcas, seals and baby penguins all too common. The peak summer period will be warmest, with the most daylight hours, but you won’t miss out on wildlife or spectacular landscapes by visiting in the shoulder months. Peak: December, January, February Shoulder: November, March The best time to cruise the Arctic (including Iceland) The Arctic’s sea ice becomes navigable from April through September, opening the region up for some unforgettable journeys north. June and July provide the best wildlife viewing – think polar bears, whales and migrating caribou – while August and September come through with blazing sunsets and, if you’re lucky, spectacular displays of the Northern Lights. Peak: June, July, August Shoulder: May, September Contact our cruise experts to find out more or to book your cruise.
- How to choose the best cruise line for you
Image credit: Uniworld Picking the best cruise line can be overwhelming regardless of whether you’re a first-time cruiser or seasoned sailor. Cruise offerings have expanded tenfold over the past few decades and whittling down your options is no small feat. Jeff Dimand, an FBI Travel Professional Travel Advisor, counts cruising as his favourite kind of holiday and has taken five cruises in the past two years. He says that while it’s great to fly to a specific country and spend a week visiting the sites, it can be exhausting travelling from city to city every two or three days. ‘You have to consider checking in and out of hotels, arranging flights, trains and transport between each destination. If that sounds like too much, a cruise might be for you too.’ These days there’s a cruise line to suit every kind of traveller and we have the expertise to help you decide. So, if you’re in the mood to set sail but aren’t sure where to start, these are the questions you should be asking to help you choose the best cruise line for you. And if you’re still not sure? Our team of cruise experts is here to assist. Why are you going on a cruise? People cruise for all kinds of reasons. Perhaps you have an anniversary approaching and want to celebrate in style, or maybe you’re keen to visit an adventurous destination that’s best accessed by boat. Understanding your primary motivation is going to help you narrow down your options. Every cruise line comes with its own blend of onboard activities, dining options and shore excursions, so it’s worth unpacking what you hope to get out of your cruise. Is it all about sunshine and cocktails? Leaning into local culture? Or is the top priority ensuring the whole family has as much fun as possible? ‘Each cruise is different for separate reasons,’ says Jeff, whose family travelled on a Disney ship earlier this year. ‘I promise it [Disney] doesn’t disappoint – there are themed restaurants and every guest has a chance to meet Mickey, Minnie, Donald and friends. Plus the shows are as good as you’d get at Disneyland or on Broadway.’ Last year, Jeff and his wife opted for a journey on Cunard’s Queen Elizabeth instead – a spectacular ocean-going cruise line. ‘It’s elegant and very special,’ he explains. ‘You dress up in black-tie or a tuxedo at night and the service is five star. The cabins are extremely comfortable and those wanting a large-ship experience without hundreds of children won’t be disappointed. The English high tea is an event in its own right and there are excellent lecturers and entertainers. We had Julie Bishop, the former Minister for Foreign Affairs, speaking to a full house for over an hour.’ These experiences fall at opposite ends of the cruising spectrum. In between the two, you’ll find everything from laidback, adults-only cruise lines to European river cruises and expedition cruises that will take you to the far reaches of the world. For family fun, try: Disney Cruise Line, Royal Caribbean, Princess, Norwegian Cruise Line. For something special, try: Regent Seven Seas Cruises, Silversea, Seabourn, Crystal. What is your cruising budget? Though money may not buy you love, it will certainly impact which cruise line is best for you. But it’s important to remember that inclusions and add-ons make all the difference when it comes to cruising. Our advice is to look for value, not overall cost. Cruise lines offering five-star, all-inclusive journeys may appear to be more expensive, but they may actually offer better value. This year, Jeff spent time visiting a number of cruise lines including Regent Seven Seas Cruises, Viking, Oceania Cruises and Seabourn. ‘These five-star cruise lines really do look after the high-end market,’ he says. ‘They all offer beautiful rooms and cabins, luxurious suites and penthouses, and magnificent food and entertainment.’ With shore excursions, alcohol packages and restaurant inclusions differing not only from cruise line to cruise line, but also from ship to ship, talking to an FBI Travel Professional Travel Advisor is the best way to ensure you find the best cruise line, itinerary and price for you. For great-value cruises, try: Virgin Voyages, Celebrity Cruises, Royal Caribbean, Carnival. For all-inclusive (or mostly inclusive) cruises, try: Silversea, Seabourn, Crystal, Regent Seven Seas Cruises. What style of cruise are you interested in? Not everyone is interested in immersing themselves in the magical world of Disney; likewise, not everyone enjoys the formality of black-tie dress and a captain’s dinner. Some prefer travelling on ships that are essentially floating resorts, with lots of swimming pools and entertainment options, while others are after a more intimate small-ship experience. With cruising, there’s no right or wrong. Are you in need of a personal butler? A kids’ club? Or do you happen to prefer rivers to oceans? Rest assured there’s a cruise to suit your style. ‘I’ve been on very large cruise ships in the Caribbean that take over 5,000 people and offer everything from ice-skating rinks to go-kart tracks,’ says Jeff, ‘but personally, I prefer the smaller ships. At the end of the day, each cruise line offers something for everyone while giving you a wonderful holiday and a chance to see the world.’ And if you want to not only see the world, but also learn about it, an expedition cruise to far-flung destinations like the Arctic, Alaska, the Galapagos Islands or Antarctica could be a fantastic option. The spectacular landscapes will be made even more special thanks to the host of marine biologists, environmental scientists and polar experts giving lectures throughout the journey. For expedition cruising, try: Quark Expeditions, Aurora Expeditions, Abercrombie & Kent, Hurtigruten Expeditions. For river cruising, try: Viking, Uniworld, Tauck, Riviera Travel. What kind of atmosphere are you after? A cruise line’s atmosphere can make or break your holiday. Michelle Adler, another of our Professional Travel Advisors, happily recommends Virgin Voyages having spent a week cruising the Mediterranean (ex. Barcelona) with her 22-year-old daughter. They both loved that there were no kids, no buffets and no formal nights, all of which made for a relaxed atmosphere. ‘I’d definitely cruise with Virgin again,’ Michelle says. ‘The staff and service were brilliant, there was a nice pool and bar area, and most ports were close enough to walk into town so we could do our own thing.’ FBI Travel’s team of experts have tested a whole range of cruise lines over the years and will be more than happy to talk you through what to expect in terms of atmosphere. From adults-only cruising to formal affairs and laidback escapes, we’ll help you find the best cruise line for you. For adults-only cruising, try: Virgin Voyages, Viking Choosing the best cruise line for you As you’ve no doubt discovered, many factors come into choosing the best cruise line for you and/or your family. And the sooner you decide, the more choice you will have when it comes to destinations and cabins, which is why the FBI Travel team is here and more than happy to assist. Now that you’ve had a chance to think about your motivation for cruising and consider what you’d like to get from your holiday, our team can help narrow down your options and ensure you have the best experience possible. Call or email our experts to help choose the right cruise line for you.
- A review of Silversea's Silver Ray
FBI Travel Independent Professional Travel Advisor and Virtuoso Cruise Icon, Deborah Hilton, recently sailed aboard Silversea’s new Nova-class ship, the Silver Ray, on the 11-night Athens to Venice itinerary. Deborah has cruised over 30 times and has travelled with Silversea previously, so her insights on this ship were highly anticipated! The ship: The Silver Ray is the second of Silversea’s Nova-class ships and launched earlier this year. There is a maximum of 728 guests with 544 crew. We had around 600 travellers on our cruise and I was surprised at how spacious the ship was – we didn’t seem to run into many people and we never had an issue getting into our preferred restaurants for meals or lounge areas to relax. The decor really made you feel like you were in your own home. Beautiful artwork, captivating figures and room dividers around the elegant bars, Arts Cafe and public areas. Climbing onboard a tender was much easier – there were roughly 8 steps inside the ship and then you walk straight onto the tender, no clambering awkwardly down steps on the outside of the vessel. The elevators are on the outside of the ship and they are all glass. This made for stunning vistas ascending or descending to your destination. The whole design of the ship allows for wonderful views from every deck. In the past, Silversea have had a centrally located pool but on this ship, it’s a wonderful infinity pool on the starboard side with comfortable lounges dotted around the deck. I’ve travelled with Silversea before and in a nutshell, the Silver Ray is next level. I was so impressed with everything. Suites: The suites are huge. I felt they were much bigger than the last Silversea ship I was on. Everything is considered and well-thought out from charging points by the beds, the bespoke linens and contemporary decor. Each suite has a balcony with comfortable table and chairs. The bathroom is just stunning. Our butler organised a shower experience for me one evening. He discreetly placed a fragrant shower bomb in the shower, laid out several beautiful candles and adjusted the lighting. Travellers have the option of bathrooms with a full shower – and it’s a big shower – or a suite with a smaller shower and a separate bath. Please let your travel consultant know your bathroom preference when you book. Each suite has a personal butler and ours was amazing, no request was too much. There is also a dedicated housekeeper and this included a twice daily room service and turn down service. Food and drinks: There isn’t a large dining room on this ship. There are 7-8 themed dining rooms, each serving a different cuisine including French, Italian, International and Japanese. My favourite was S.A.L.T (Sea And Land Tastings) with the delicious food focusing on the destination. We also really loved the outdoor dining experience at The Marquee. The grill offers you the chance to experience hot rock cooking. Quite literally, a hot rock is placed on your table and you can cook your own meat or fish to your liking. By day, La Terrazza offers sumptuous buffet breakfasts and lunches. By night, it transforms into an authentic Italian restaurant. Alcohol is included throughout the ship and there is an extra charge for premium wines. There are plenty of smaller bars and all offer a cocktail of the day. The Arts Café, located on Level 4, have all-day snacks, cakes and pastries with barista coffees and TWG teas. This was open from 6am to 6pm each day and offered comfy tables and chairs along with workspaces for catching up on emails and reading newspapers. Shore excursions: Many shore excursions are included in the voyage price such as guided walking tours, shared coach tours, local experiences, even olive oil tastings! The ship was generally docked so close to the towns and cities, we just walked in ourselves and were happy to explore on our own in some locations. Silversea also provided a shuttle bus for those that didn’t want to walk or when the ship is docked further out of town. Optional private paid tours are available where Silversea organise a private car and a guide, specialist sightseeing, hikes, yachting and kayaking, food and wine experiences and beach clubs. Entertainment: The nightly live shows offered in the Venetian Lounge were colourful and entertaining. The singers and dancers really were very professional and versatile. Aside from these, there was a comedian, pianist and live entertainment throughout the ship. Dress code: Silversea advise that during the day, the dress code is casual wear and in the evening after 6pm, it’s elegant casual or optional formal. Elegant casual basically means no jeans, shorts, sneakers or flip flops in indoor areas. There are formal nights on voyages over 8 days. Who was onboard: The average age would have been 40-50. There were lots of multi-generational families on board including families with babies - the minimum age depends on which Silversea ship you’re on. There is a small kids club and there are babysitters available to book. For those that like to travel on their own, Silversea do a fantastic job of organising dinners and get togethers for single travellers so you can meet new people. Summary: Silversea's Silver Ray is a simply stunning ship. I haven’t experienced anything quite like it and it has set a new benchmark in the cruising world. Everything was impeccable from the service to the food to the shared spaces and design. I could not fault a thing. I would happily recommend the Silver Ray to my clients and would certainly choose this ship again for my own travels.