General Manager Leisure and Independent Consultants
Hailing from Johannesburg, Hayley Serebro began her career as a corporate consultant in South Africa in the early 1990s. It was during her time working on holiday travel incentives for large corporations and multinationals that Hayley discovered her true passion: curating extraordinary vacations for everyday people and bringing their travel dreams to life.
In 2003, Hayley joined forces with the esteemed late Jo Gostin OAM at FBI Travel. Together, they formed an exceptional cruising team that quickly gained recognition and success in both individual and group cruise bookings. Renowned for their expertise in luxury cruising, Hayley and Jo earned the respect and admiration of their clients and industry peers alike.
Today, Hayley holds the position of General Manager for the Leisure Team and Independent Professional Travel Advisors. Her extensive knowledge and unwavering passion for travel are matched only by her genuine care for her team and clients.
In addition her commitment to exceptional customer service, Hayley also stays up-to-date with the latest travel trends and industry developments. She continuously seeks out new opportunities and partnerships to enhance the leisure travel offerings and education of her team.